Betde Privacy Policy — Our Commitment to Protecting Your Data

1. Introduction

Betde (betde.vu) takes your privacy extremely seriously. This Privacy Policy explains how Betde collects your personal information, how it is used, who it is or is not shared with, and what steps we take to keep it safe.

By using Betde's services, you agree to this Privacy Policy. We recommend reading it carefully at least once. If you have any questions, please don't hesitate to contact our support team.

2. What Information Do We Collect?

Betde collects information through various means. We only collect what is genuinely necessary to provide you with our services.

Information collected at registration:

• Full Name & Date of Birth
• Email address and mobile number
• Residential Address (City & Country)
• Preferred Currency & Language

For KYC verification:

• Copy of Government-Issued ID (NID or Passport)
• Proof of address
• Proof of Payment Method Ownership (where applicable)

Automatically Collected Information:

• IP address and browser information
• Device Type & Operating System
• Time Spent on Site & Pages Visited
• Transaction History & Gaming Activity

3. How Do We Use Your Information?

Betde uses your data exclusively for the following purposes:

• To create, manage, and secure your account
• To process your transactions (deposits/withdrawals)
• To conduct KYC verification and prevent fraud
• To provide customer service and support
• To comply with applicable laws and regulations
• To personalize our services according to your preferences
• To send promotional offers (with your consent)
• To improve platform security and performance

4. Is Your Information Shared with Anyone?

Betde never sells your data. However, limited information may be shared in certain specific circumstances:

• Payment Processor: Information required to process transactions is shared with the payment gateway. These providers operate under their own independent privacy policies.
• Game provider: Only the minimum information required to run the game is sent to the game studio's servers.
• Regulatory Authority: We may be required to share data with regulatory or law enforcement authorities under legal obligations.
• Fraud prevention: Threat information may be shared with trusted security partners to protect system integrity.

5. How Secure Is Your Information?

Betde employs industry-leading technology to protect your data. The key elements of our security framework are:

• All data secured with 256-bit AES encryption
• Data transmission via TLS 1.3 protocol
• Regular Independent Security Audits
• Penetration Testing & Vulnerability Scanning
• Two-Factor Authentication (2FA) Support
• Automatic Alerts for Suspicious Logins
• 24/7 Server Monitoring & DDoS Protection

That said, no organization can guarantee 100% security on the internet. You also have a role to play — use a strong password, keep 2FA enabled, and never share your login credentials with anyone.

6. Cookie Policy

Betde uses cookies to enhance your experience. Cookies are small text files stored in your browser. Betde uses three types of cookies:

• Essential cookies: Essential for the site to function properly. Login sessions, language preferences, and security tokens fall under this category. These cannot be disabled.
• Analytics Cookies: Helps us understand how the site is used. This data is collected entirely anonymously and is used solely to improve the site.
• Preference Cookies: To remember your settings and preferences, including theme, language, and advertising choices.

You can delete or block cookies at any time through your browser settings. However, doing so may limit some functionality on the site.

7. How Long Is Your Information Retained?

Betde does not retain your data longer than necessary. Our data retention policy is as follows:

• Account data is retained for as long as the account remains active.
• After account closure, data may be retained for up to 5 years as required by law.
• KYC documents are retained for a maximum of 5 years.
• Transaction records are retained for up to 7 years (as required by regulatory obligations).
• Cookie and session data is deleted within 30 days.

8. Your Rights

Every member of Betde has the following rights over their own data:

To exercise these rights, please contact Betde support. We aim to respond within 30 days.

9. Children's Privacy

Betde strictly prohibits use of its services by anyone under the age of 18. We do not knowingly collect information from minors.

If a minor has registered by mistake and Betde holds their data, the account will be closed immediately and all associated data will be deleted.

10. Third-Party Links

Betde's site may occasionally reference third-party game providers or services. These third parties have their own privacy policies, for which Betde is not responsible.

If you use any third-party services through Betde, it is your responsibility to read their privacy policies. Betde encourages you to stay informed.

11. Policy Changes

Betde may update this Privacy Policy at any time. When changes are made:

• This page will be updated with a new date.
• Registered members will be notified by email of any significant changes.
• Continued use of the service after any changes constitutes your acceptance of the updated policy.

12. Contact Us

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact us: